In order to get others to accept change, you must recognize that any change involves tearing down existing reward systems, especially if those reward systems unintentionally foster and perpetuate pain-filled systems. If the change is to stick, you must quickly replace the old rewards with new rewards of equal or greater value (and remember, most treasured rewards are not monetary)."
- Richard Sheridan
Most organizations operate in a default culture by: “Whom did we hire?” “What attitudes do they bring to work?” and “What behaviors do we tolerate?” Your culture should be so abundantly obvious in your interview process, it would be impossible for any potential employee to miss."
- Richard Sheridan
Easy change is neither lasting nor meaningful. If you choose joy, know that you are at the first steps of an arduous journey, perhaps the equivalent of climbing Mt Everest.
- Richard Sheridan
Changing human behavior is one of the most difficult efforts you will ever undertake and quite possibly the most rewarding."
- Richard Sheridan
One of the key elements of a joyful culture is having team members who trust one another enough to argue."
- Richard Sheridan
Reviews
Hear it from readers
Bringing humanity back
Every single person working in business today needs to read this groundbreaking book. By bringing humanity back to business and focusing on producing not merely a product but a joyful experience, Richard Sheridan has built an outstanding organization at Menlo. Joy, Inc. will show you how to tap into what may be the last frontier—and the first truly successful one—in building a high-performing organization. "
Karen Martin, Author
– The Outstanding Organization
A practical, joy-inducing idea
It's about time someone brought real joy to the world of work! Richard Sheridan has not only done it himself, he shows how you, too, can systematically pursue a better workplace by offering a practical, joy-inducing idea on nearly every page. We urge you to bring joy into your business. "
Joe Pine and Jim Gilmore, Co Authors
– The Experience Economy and Authenticity
Brilliant, fascinatingly told
Joy, Inc. is a management book like no other: brilliant, fascinatingly told, and full of memorable and innovative ideas. It has the potential to revolutionize the way we work. Sheridan has proved that a system built around human needs actually works better by any metric you choose to apply, from productivity to profitability to flexibility to sustainability. Thank you, Richard Sheridan, for sharing your riches with us. "
John Gall, Author
– Systemantics, now in its third edition as The Systems Bible
It deserves your attention
What makes this book such a compelling read is that Sheridan has actually done what he writes about- achieved joy and the business results that come from it- and shows how you can do it, too. I'm a busy guy and tried to skim through the pages. That didn't work; it's too good. This is an emphatic, dramatic, and pragmatic piece of writing. It deserves your attention, unless joy just isn't your thing."
Stan Slap, Author
– Bury My Heart at Conference Room B
Make great work fun
Joy is the right word when talking about the creative and energetic work of Richard Sheridan and his impressive team at Menlo Innovations. Joy, Inc. shows you how a master innovator has created a joyous culture and the competencies necessary to make great work fun. "
Jeff DeGraff, Professor and Author
– Ross School of Business, University of Michigan
Books
More from Rich
Chief Joy Officer offers sage, hard-won advice to any manager or leader who yearns to make more of an impact on the lives of others.
Revolutionize your life
If you feel like something is missing from your workplace but can’t quite figure out what, read this book.